Last Updated: June 1, 2026
This page explains how you can delete your Valla Travels account and the personal information associated with it. If you created an account to book cabs, tours, or other travel services with us, you may request deletion of that account at any time.
1. Overview
Deleting your account removes your profile and the personal data tied to it from our active systems. This action is permanent and cannot be undone. If you only want to remove specific personal data without closing your account, see our Data Deletion page instead.
2. How to Request Account Deletion
To request deletion of your Valla Travels account, please follow these steps:
- Send an email to vallatravels33@gmail.com from the email address registered to your account.
- Use the subject line "Delete My Account".
- Include your registered name and phone number so we can verify your identity.
We may contact you to confirm the request before processing it, to ensure that no one else is attempting to delete your account. If an in-app "Delete Account" option becomes available, this page will be updated with those steps.
3. What Data Is Deleted
When your account deletion request is completed, we delete the following from our active systems:
- Your account profile and login credentials
- Saved contact details (name, email address, phone number)
- Saved addresses and travel preferences
- Booking history and trip details linked to your account
- Any identification details stored for travel bookings
4. Data We May Retain
We may be required to retain certain information after your account is deleted in order to comply with legal, tax, accounting, or fraud-prevention obligations — for example, records of completed transactions and invoices. Such data is kept only for as long as the law requires and is then securely deleted. It is not used for any other purpose.
5. Processing Time
Once we have verified your request, we will complete the deletion of your account within 30 days. We will confirm by email once the process is complete.
6. Contact Us
If you have any questions about deleting your account, please contact us:
- By email: vallatravels33@gmail.com
- By phone: +91 90877 71225
- By visiting our contact page: Contact Us
This Account Deletion policy was last updated on June 1, 2026.